NCOA Interpersonal Communication 2025 – 400 Free Practice Questions to Pass the Exam

Addressing performance issues effectively involves taking constructive steps that support the employee's development and improvement. Offering to help the employee with resources demonstrates a proactive and supportive leadership approach. It highlights the leader's commitment to resolving the performance issue collaboratively while providing the necessary tools and guidance needed for improvement. This action not only focuses on rectifying the performance problem at hand but also fosters a positive environment where the employee feels valued and supported.

In the context of other actions, ignoring the problem would lead to escalation of the issue and create an unproductive environment. Scheduling a follow-up meeting, while somewhat positive, lacks the immediate and tangible support that providing resources entails. Criticizing the employee in front of the team can damage morale and trust, ultimately undermining the very goal of enhancing performance. Thus, offering help with resources stands out as the most effective and constructive response to performance issues.